Customers are at the heart of digital transformation. But brands struggle to find the balance between frictionless customer experience, data security and privacy control across all their applications.
Only with authenticated customers, can brands truly feed and leverage their customer insights. Identity is central in forging a personalized experience, and delivering value to customers and brands.
We chose Shortouch's CIAM solution to offer our clients the best possible customer experience by making navigation between different contact points (website, app, etc.) seamless, all while reinforcing security.
E-commerce and Digital Director
For us, it's above all a question of simplifying the customer journey at all points of contact: when a customer picks up their car, connects to an app, wifi, rents skis, etc. - the aim is for them to provide a single login and password.
Marketing Sales Director
We have created an OM ID that is at the center of the user experience. Someone who is logged in to the site, application or shop is identified.
Head of Digital Transformation
The results are compelling. Since January, we've seen 60% of account creation happen via social login on mobile phones, primarily with Facebook, followed by Google and Paypal.
Head of Digital Experience and Innovation
Customer experience is at the heart of the Stade Français' digital project. We rely on Shortouch's expertise; they provide us with a truly comprehensive technology platform.
Head of Digital Development
Today, the Shortouch platform has become one of the keys to customer knowledge at Undiz.
Digital and Innovation Director
It’s easy with Shortouch — the only Customer Identity and Access Management (CIAM) Cloud platform built for convenience and trust, across all devices. Shortouch federates and leverages true identities to connect people, companies and applications for a secure omnichannel customer journey.
Whether you judge Shortouch by the numbers, or by the leading brands that choose to work with us, it’s easy to see why Shortouch's CIAM solution is a trusted choice to build value by improving the customer journey, preventing fraud, building brand trust and securing customer data.